Help by role
Help for a Operations Manager
The board, the roster, the dispatch gate, and the day end to end.
- How the operating day runs in FlyerOSThe shape of a flying day, check-in, the pre-dispatch gate, dispatch, and a clean close-out.
- Drafts, and publishing a rosterHow to plan a roster privately in a draft and publish it when it is ready, so students never see an unfinished schedule.
- The duty rotaHow the rota shows who is on and when, built from published availability minus leave, with each instructor's bookings for the week alongside.
- The auto-schedulerHow FlyerOS builds a draft schedule from your demand and rules, and why you still approve it before it goes live.
- Making a bookingHow to book an aircraft, instructor or room, and what happens the moment you try to confirm it.
- Provisional and held slotsHow a provisional hold keeps a slot while the details are settled, so two people are never quietly booking the same aircraft, and how a hold becomes a confirmed booking.
- Unsold capacity and demandHow FlyerOS shows the aircraft and instructor hours that went unbooked, and turns empty capacity into a list of who to nudge and when.
- What the schedule checks before it accepts a bookingThe full set of things FlyerOS checks before a booking is allowed to stand, in one place.
- The pre-dispatch gate, and what it stopsThe final checks a flight passes before it is released, and why they run again at dispatch.
- Checking in a flightHow to check a flight in on the operations board, and what check-in confirms before dispatch.
- Closing out a flightHow to close a flight cleanly so its times, counters and sign-off flow through the rest of the system.
- Entering a flight after the factHow to record a flight that happened when the system was not in front of you, with its times and counters, so the record and the invoice still reflect what actually flew.
- Weather and scrubbed flightsHow FlyerOS brings weather into the day and records a flight scrubbed for weather distinctly from one scrubbed for tech, so your utilisation figures tell the truth.
- The alerts logHow the alerts log records every notification the system has sent, from overdue flights to expiries and re-evaluation blocks, so nothing is silently missed.
- The wall displayHow FlyerOS puts today's board on a screen where your whiteboard is, big enough to read across the room, updating through the day so everyone walking past sees it.
- If FlyerOS is ever unavailableThe safety net if the system is down: a printable day pack built ahead of time, your data exportable at any moment, and nightly off-site backups with a documented restore.
- Aircraft status, and what makes one unbookableWhat each aircraft status means, and the reasons an aircraft stops being available to book.
- Instructor load and continuityHow FlyerOS shows how many students each instructor carries, the hours they fly, and how much of a student's training stays with one instructor.
- Inviting someone to log inHow to give a person a login, the difference between adding someone and inviting them, and how to revoke access.
- Notifications, and keeping people informedHow FlyerOS tells students, instructors and staff what changed, which notifications are automatic, and what you can turn on or off.
- Message and notification templatesHow FlyerOS sends notifications and messages from templates across the channels you use, so the wording is consistent and every message is recorded.
- Reports and analyticsHow the analytics in FlyerOS are built from the day you actually flew, with drill-through to the underlying records and exports for a board or an auditor.
- The analytics dashboardsThe Fleet, Instructors, Finance, Training and Eligibility dashboards, how each number resolves through one metric definition, and how to drill through to the records behind it.