Help centre
How can we help?
Answers for people running a school on FlyerOS. Search for a task, or browse by topic below.
New to FlyerOS and still deciding? The resources section is written for that. This is for using the product day to day.
People, roles and permissions
2Training records and syllabi
4- Enrolling a student on a courseHow to place a student on a published version of a course so their training record starts tracking.
- How courses, versions and enrolments fit togetherThe three ideas at the heart of training records, a course, a published version of it, and a student enrolled on that version.
- Setting up a courseHow to create a course, add its exercises, and publish a version students can enrol on.
- The difference between an exercise and a lessonAn exercise is a fixed item in the syllabus; a lesson is a flight you actually flew. Here is how they relate.
Your account
3- Exporting your dataHow to get your records out of FlyerOS, what you can export, in what form, and why there is no charge or notice period.
- How pricing worksFlyerOS is priced per aircraft per month, with unlimited users and no minimum. Here is exactly how the bill is worked out.
- What counts as an aircraft on your billExactly which aircraft are billed in a month, how simulators are counted, and what happens when one is sold or grounded.
Scheduling and bookings
4- How eligibility is checked at the time of the flightFlyerOS checks a booking against how the world will be when the flight happens, not how it is when you book.
- Overriding a warning, and who mayThe difference between a hard block and a warning, who is allowed to override one, and why every override is recorded.
- Requesting a booking as a memberHow to ask for an aircraft or a lesson from your phone, and what happens after you send the request.
- Why was a booking blocked?A blocked booking always tells you the reason. Here is how to read it and what to do next.
Migration and import
2Getting started
3- What FlyerOS is, and how the pieces fitA one-page picture of FlyerOS, the schedule, the operating day, records and the fleet, all reading from the same data.
- Your dashboard and the Action Required listWhat the dashboard shows, and why the Action Required list is worth clearing before anything else.
- Your first week with FlyerOSThe order to set things up in, locations, aircraft, roles, people, a course, then your first booking.