Help by role
Help for a Accountable Manager
Setup, people, the club money, permissions and getting your data out.
- What FlyerOS is, and how the pieces fitA one-page picture of FlyerOS, the schedule, the operating day, records and the fleet, all reading from the same data.
- Getting your school set upHow onboarding works in FlyerOS: a set of areas, each prepared by us and signed off by the right person, with readiness measured by what you can do rather than a progress bar.
- The go-live gateThe short, honest list of what must be right before your school operates in FlyerOS, and why everything else can safely follow in week two.
- Confirming what we preparedFlyerOS pre-fills your setup from templates and your data, but a prefill is our reading until you sign it. What to check before you confirm each area.
- Running FlyerOS in parallelTrial FlyerOS alongside your current system before you cut over. Staff see everything; your students and members are not messaged until you go live.
- Setting up your organisationThe settings that shape how FlyerOS works for your school, and where to find them.
- Regional settings and jurisdictionHow FlyerOS layers ICAO, national and school rules to fit your jurisdiction, with currency, locale and week-start set for where you operate.
- Inviting someone to log inHow to give a person a login, the difference between adding someone and inviting them, and how to revoke access.
- Adding an instructor or staff memberHow to add instructors and staff, and record the qualifications the scheduler reads.
- Postholders and nominated appointmentsHow FlyerOS holds your nominated postholders, deputies and their authority reference as data, so the org chart the CAA asks for is always current.
- Understanding roles and permissionsWhat a role is, why access is granted by capability rather than by job title, and how to decide what each person sees.
- How pricing worksFlyerOS is priced per aircraft per month, with unlimited users and no minimum. Here is exactly how the bill is worked out.
- Reserve funds and how they build upHow a reserve fund accrues against the hours an aircraft flies, how drawdowns work, and how the engine assessment keeps the balance honest.
- Running a membership renewalHow the renewal run previews every charge and pro-rata calculation before a single one is raised, so a treasurer approves the whole run with nothing hidden.
- Member balances and topping upHow a member's balance works, how topping up adds funds, and how flying and charges draw the balance down, all visible on the member's own record.
- Non-flying and social membersHow to hold clubhouse, social and associate members who pay dues but do not fly, without giving them a pilot's record they will never use.
- Cost sharing and VATHow FlyerOS keeps flight cost sharing within the rules, and how it treats VAT so your export reflects what is and is not taxable in a members' club.
- Syndicate shares and statementsHow a syndicate holds shares in an aircraft, how fixed and hourly costs split between shareholders, and what each member's statement shows.
- Connecting your accounting systemHow to connect FlyerOS to your accounting package, map your accounts once, and sync charges across, or export a clean file if you would rather not connect.
- Issuing an invoiceHow to turn a member's outstanding charges into an invoice with a gapless number, and how to correct a mistake with a credit note rather than editing an issued invoice.
- Course agreements and training liabilityHow money paid up front for a course is held against training not yet delivered, recognised as it is flown, settled fairly on withdrawal, and reported as a liability.
- Paying your instructorsHow instructor pay statements are built from the flight hours already recorded, how you set a rate, approve a statement and export it, and why this is not payroll.
- Built-in data connectionsThe outside data FlyerOS brings in with no setup: weather, the national aircraft register and calendar feeds, all behind one provider-neutral layer.
- What counts as an aircraft on your billExactly which aircraft are billed in a month, how simulators are counted, and what happens when one is sold or grounded.
- Continuing airworthiness and the ARCHow FlyerOS models continuing airworthiness under Part-ML, the management basis such as owner-managed or CAMO, and the ARC validity tracked for each aircraft.
- Document templates and merge fieldsHow FlyerOS generates a document from a template and a merge-field registry, with a sensitivity level and a versioned record of every document produced.
- Signing a documentHow to request signatures on a document, record or decline each one with tamper-evident evidence, and how minors get a guardian co-signer automatically.
- Inspection evidence packsHow FlyerOS assembles a scoped, date-filtered evidence pack for an audit or inspection, showing the records an inspector asks for without opening the whole system.
- Reports and analyticsHow the analytics in FlyerOS are built from the day you actually flew, with drill-through to the underlying records and exports for a board or an auditor.
- The analytics dashboardsThe Fleet, Instructors, Finance, Training and Eligibility dashboards, how each number resolves through one metric definition, and how to drill through to the records behind it.
- The activity trailHow FlyerOS records who did what and when across your records, including any FlyerOS staff access, so every action is accountable after the fact.
- If FlyerOS is ever unavailableThe safety net if the system is down: a printable day pack built ahead of time, your data exportable at any moment, and nightly off-site backups with a documented restore.
- Working under two authoritiesFor schools holding both a UK CAA and an EASA approval: FlyerOS tracks which authority each licence, rating and medical belongs to, and never crosses the two.
- Exporting your dataHow to get your records out of FlyerOS, what you can export, in what form, and why there is no charge or notice period.
- Moving from your current systemWhat a migration from another flight-school system involves, extract, map, validate, go live, and what comes across.
- Importing from a spreadsheetHow to bring a fleet, member or hours list in from spreadsheets, what to prepare, and what to expect.
- Tracking qualifications and expiryHow the compliance view shows every licence, rating and medical across your people, and warns before they lapse.